BEON.tech

Warranties & Guarantees

No. In the staff augmentation / long-term allocation model:

•No upfront recruitment costs
•No replacement fees at any point (even over multiple years)
•Single all-inclusive monthly rate per engineer ($7,500-$10,000/month depending on seniority)
•If a developer leaves or something goes wrong, replacement provided at no additional cost

This eliminates financial risk when scaling remote teams.

upfront costsreplacement feesno hidden feesstaff augmentationmonthly rate
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Intellectual property with remote development teams is protected through a Master Service Agreement (MSA) and NDAs that assign all work product and IP rights to the client, plus strict security and compliance terms (VPN use, dedicated work devices, password managers). Agencies sign mirror agreements with their engineers so IP and confidentiality obligations flow down to each individual developer. This layered approach ensures complete IP protection regardless of where team members are located.

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When U.S. companies hire remote talent internationally, they typically sign a single Master Service Agreement (MSA) and NDA with the staffing agency's U.S. entity. The agency then handles all local agreements with engineers as independent contractors and ensures each engineer signs the client's NDA, intellectual property assignment, and security clauses. This structure provides comprehensive legal protection and centralized invoicing without requiring the client to establish local entities or incur direct employment liabilities.

NDAcontractsremote talentMSAmaster service agreementintellectual propertylegal structureinternational hiring
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The 3-month warranty for remote developers means: if the hired developer leaves, underperforms, or isn't a cultural/technical fit within the first three months, the agency will replace them at no additional recruitment fee.

Typical structure:

•Initial fee: three months' worth of developer's salary, paid when they start
•Warranty covers the initial 90-day window
•Replacement provided if the hire doesn't work out during this period
3-month warrantyreplacement guaranteehiring warranty90-day guaranteerecruitment
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Staffing agencies specializing in remote workers typically offer:

Performance guarantees

•Early performance issues trigger structured review with coaching
•If unresolved, engineer replaced at no additional fee (usually 30-day notice)

Ongoing warranty

•100% warranty baked into the rate: if remote worker leaves at any point, replacement triggered at no cost
•Prorates traditional recruitment fee and keeps agency responsible for retention

Proactive retention

•Dedicated account managers with talent experience frameworks
•Regular touchpoints to detect issues early
•Benefits and support to reduce attrition
staffing guaranteesreplacement warrantyperformance guaranteeretentionremote workers
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Contract-to-hire and staffing firms typically offer a warranty for the entire duration of the engagement—not just the first few months.

If the Latin American developer leaves or isn't a fit at any time during the contract-to-hire period, a replacement is issued at no cost. This ongoing warranty aligns the provider's incentives with long-term retention and performance.

contract-to-hire warrantyLATAM developersreplacement guaranteeongoing warrantyretention
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Sick days are only discounted from invoices once they exceed a small initial allowance:

•Isolated short illnesses (1-2 days): NOT discounted
•Extended illness (more than 2-3 consecutive days): invoicing stops; days from ~3rd day onward not charged
•Cumulative cap: if single sick days add up (5-7 days over several months), all those days start being discounted

This protects clients from frequent absences while providing reasonable sick leave.

sick daysinvoice deductionscontractor billingsick leave policytime off
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When hiring remote software engineers, main guarantees include:

•3-month replacement guarantee for recruitment-only hires: any problem in first three months triggers replacement candidate
•Performance-based replacement during ongoing engagements: if issues arise, replacement provided at no additional fee with 30-day notice
•No long-term commitment: flexibility on duration; relationship continues only if performance is satisfactory
•Liability shielding: provider contracts with engineers and assumes labor-related liabilities
hiring guaranteesreplacement policy3-month guaranteeperformance warrantyremote engineers
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What warranty and replacement policies come with full-service remote hiring?

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Staff augmentation and full-service remote hiring models include a replacement warranty for the full duration of the engagement.

Typical terms:

•No upfront fees
•No separate replacement fees
•100% warranty: if a hire leaves or underperforms at any point (even after two years), a replacement is provided at no additional cost

This aligns the provider's incentives with retention and performance.

warranty policyreplacement guaranteefull-service hiringno replacement feeretention
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