Remote Team Operations
What happens when clients work directly with developers without project managers?
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When clients work directly with developers without project managers, common issues include:
•Communication gaps and mismatched expectations
•Requirement ambiguities without clear resolution paths
•Different interpretations of estimates ("a week of work")
•No clear escalation point when requirements change
This leads to delays, rework, and frustration on both sides. Having a PM or technical lead as an intermediary significantly improves outcomes for remote development work.
project managementdirect communicationremote team challengesPM roleexpectations
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